Culture is an intangible aspect of the context of business. Every region, geography, and nation are shaped by their respective culture. Culture is established when values and value systems are shared by its people. These values and beliefs are expressed through communications and behaviors within our organization. Culture shapes our leadership and management styles and employee behaviors and our interactions within and outside the organizations. It is essential therefore as leaders to understand where differences in culture lie, underlying expectations, the said and unsaid aspects of culture that affect relationships, and what could be done to bridge the gap by gaining cultural competencies, improving cross cultural communications and interactions.
Developing cross cultural competencies will lead to many benefits such as marketing and selling in the regions, ease of doing business, negotiating with potential customers, ensuring win-win propositions, and building trust and long-lasting business relationships and partnerships with clients and customers thereby creating a reputation, repeat business, and generating new customers in the regions. In this context MCCIA has organised a Workshop on Cross Cultural Communications that focuses on different aspects of cross cultural behaviors and relationships.
Learning Objectives of the Workshop: Participants will be able to:
About the Facilitator:
Dr. Swati Karve, PhD: has more than 25 years of experience in teaching, training, consulting and counseling at prominent Universities and organisations in USA and India in OD and Intercultural Aspects. She has worked in India and USA for the last 16 years in the areas of OD Consulting and Training. She has been an invited speaker and trainer at various colleges, universities like Wayne State University, University of Michigan, Kettering University, Oakland University, University of Detroit and various organisations on topics of working across cultures. She has written on working across cultures for the Association of Talent Development- ATD (earlier known as American Society for Training and Development) and reviewed a text book on Cross Culture Psychology. Currently Dr. Karve is engaged with Ford Motor Company USA as a consultant in Learning and Development.
She has designed their global leadership development module that has been delivered in all 82 Ford plants. She has done work extensively in designing and delivering leadership, management, personal effectiveness workshops for different organizations and groups both in India and USA. She has a PhD in Industrial/Organizational Psychology, and MA in Clinical Psychology along with Diploma in Personnel Management and Industrial Relations. She has been a master facilitator for ATD, has extensively written blogs, articles and other material for ATD. She is a member of the ATD Detroit chapter and has served on its board and has been a speaker for them. She has founded her own firms in India and USA.
Participation Fees (Per participant) : Rs. 2000 + GST for MCCIA members ie Rs 2360 and Rs 3000 + GST for non members ie Rs 3540 to be paid in favour of : Mahratta Chamber of Commerce, Industries and Agriculture by cheque / NEFT/ Cash.
Please confirm registrations to : Ms. Madhura Chipade, email : email@example.com, tel : 020-25709213/Mr. Sudhanwa Kopardekar, email : firstname.lastname@example.org, tel : 020-25709211